FAQs

At STYKOO, we are committed to delivering high-performance forklifts at competitive prices. We value long-term partnerships and are here to support your business growth in your local markets. Below are answers to some of the most frequently asked questions:

  • On-Time Delivery, Every Order

  • 24/7 Technical Support Available

  • Reliable Service, Guaranteed Satisfaction

We offer a 1-year warranty from the date of delivery, with lifetime technical support. Within the warranty period, we provide free spare parts (excluding consumables such as batteries). Extended warranty terms can be negotiated based on your project needs.

We maintain a fully stocked spare parts warehouse to ensure fast service. For any spare parts requirements after the warranty period, simply contact us — our team will respond within 24 hours, and we can ship out most parts within 3 business days.

Yes, we welcome global distributors. As our partner, you’ll enjoy exclusive pricing, marketing support, technical training, and local exhibition assistance. Commission structures and regional protection are available upon discussion.

Our electric forklifts are designed to work 8 hours per day under standard industrial use. For high-demand or multi-shift operations, our engineering team can customize battery capacity or recommend suitable models for optimal performance.

We export to over 40 countries worldwide. STYKOO provides remote diagnostics, online technical support, and where applicable, local service partners for on-site maintenance and repair.

Yes, customization is one of our strengths. Whether it’s mast height, fork length, battery type, or OEM branding, we can tailor our forklifts to meet your specific operational requirements.

For standard models, the typical lead time is 15–25 days. Custom orders may vary depending on specifications. We provide order tracking and ensure on-time delivery for all our clients.

Our forklifts are manufactured in compliance with CE, ISO, and other international certifications to meet export standards for Europe, North America, and Southeast Asia. Documentation can be provided upon request.

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